> ## Documentation Index
> Fetch the complete documentation index at: https://docs.sweeps-app.com/llms.txt
> Use this file to discover all available pages before exploring further.

# FAQ

> Frequently asked questions about the Sweeps Chrome extension.

## General

<AccordionGroup>
  <Accordion title="What is Sweeps?">
    Sweeps is a Chrome extension that automates daily bonus collection across 50+ sweepstakes casino sites. It logs into your connected casinos and claims free daily bonuses on your behalf, 24/7.
  </Accordion>

  <Accordion title="What are social casinos?">
    Social casinos let you play casino-style games using virtual coins instead of real money. The best part? You can redeem winnings for real cash or gift cards. Many offer free daily bonuses worth \$5–15 each, which adds up fast when you're collecting from 50+ sites.
  </Accordion>

  <Accordion title="Is Sweeps legal?">
    Sweeps automates the collection of **free** daily bonuses that are available to any registered user of sweepstakes casinos. It does not engage in gambling, make purchases, or place bets. Users should review the terms of service of each casino they connect.
  </Accordion>

  <Accordion title="Who can use Sweeps?">
    Anyone 18+ in the US or Canada. Most social casinos are available in 40+ states. The [Resources page](https://sweeps-app.com/resources) on the Sweeps website shows which casinos work in your state so you can maximize your earnings.
  </Accordion>

  <Accordion title="How much can I earn with Sweeps?">
    Most active users earn **$300–$500/month** in redeemable Sweeps Coins by connecting 20+ casinos. The subscription pays for itself within the first week for most users. Even the free plan (2 accounts) yields \~\$60+/month in bonuses.
  </Accordion>
</AccordionGroup>

## Setup & Usage

<AccordionGroup>
  <Accordion title="Which browsers are supported?">
    Sweeps is currently available as a Google Chrome extension. It may also work on Chromium-based browsers like Brave and Microsoft Edge, but Chrome is the officially supported browser.
  </Accordion>

  <Accordion title="Do I need to keep my computer on?">
    Yes. Since Sweeps runs as a Chrome extension, your computer needs to be on and Chrome needs to be running (it can be minimized) for 24/7 collection. Many users dedicate a laptop or desktop for this purpose.
  </Accordion>

  <Accordion title="Do I need existing casino accounts?">
    Yes, but it's worth it. Each casino you add means more free daily bonuses. The [Resources page](https://sweeps-app.com/resources) has quick-start guides for creating accounts at the highest-paying casinos. Most users set up 20–30 accounts in their first weekend.
  </Accordion>

  <Accordion title="How long does setup take?">
    About 5 minutes. Installing the extension and connecting your casino accounts is straightforward. Sign up takes 30 seconds, and each casino account connection takes about 30 seconds more.
  </Accordion>

  <Accordion title="Can I use Sweeps on multiple computers?">
    Your Sweeps account can be used on one computer at a time. Running the extension on multiple computers simultaneously is not recommended as it may cause conflicts with casino sessions.
  </Accordion>
</AccordionGroup>

## Security & Privacy

<AccordionGroup>
  <Accordion title="Is my information secure?">
    Your credentials never leave your computer. Sweeps stores everything locally in your browser — the team physically cannot see your passwords. No cloud storage, no data collection, no risk. You're in complete control.
  </Accordion>

  <Accordion title="Can Sweeps access my bank account or make purchases?">
    No. Sweeps only collects free daily bonuses. It cannot access financial information, make deposits, place bets, or perform any monetary transactions.
  </Accordion>

  <Accordion title="What data does Sweeps collect?">
    Sweeps stores casino credentials locally in your browser. Basic usage analytics may be collected to improve the product. See the [Privacy Policy](https://app.termly.io/policy-viewer/policy.html?policyUUID=6ddb5aea-c16e-4bae-8e1f-b84b48991b08) for full details.
  </Accordion>
</AccordionGroup>

## Billing & Support

<AccordionGroup>
  <Accordion title="Is there a free plan?">
    Yes. Sweeps offers a free plan with up to 2 casino accounts and automatic bonus collection. No credit card required.
  </Accordion>

  <Accordion title="What plans are available?">
    Three tiers: **Free** ($0/month, 2 accounts), **Standard** ($20/month, up to 10 accounts), and **Unlimited** (\$30/month, 50+ accounts). See [Pricing & Plans](/reference/pricing) for full details.
  </Accordion>

  <Accordion title="What is the refund policy?">
    Sweeps offers a **60-day money-back guarantee** on all paid plans. Contact support within 60 days of purchase for a full refund.
  </Accordion>

  <Accordion title="How do I contact support?">
    You can reach the Sweeps team through:

    * The [Discord community](https://discord.gg/HcT8vMcJwv) (1,500+ members, active dev team)
    * The support link within the extension
  </Accordion>

  <Accordion title="How do I cancel my subscription?">
    You can cancel your subscription at any time. Your premium features remain active until the end of your billing period.
  </Accordion>
</AccordionGroup>